Hey there! Thanks for visiting! LIV Inc. offers cool VR tools and tech that let you share your virtual reality adventures with your friends, family, and fans. This Privacy Notice explains what personal data we collect from and about end users from all LIV Products.

  • LIV App on Steam
  • LIV Hub on Meta Quest
  • LIV SDK and LIV Creator Kit (LCK) SDK
  • Our developer we portals, dev.liv.tv and dashboard.liv.tv
  • LIV Website

It also tells you about your rights when it comes to your personal data (which depend on the laws where you live).

1. Introduction and Scope

  • Applies to all LIV Products: LIV App on Steam, LIV Hub on Meta Quest, LIV SDK & Creator Kit, developer portals (dev.liv.tv, dashboard.liv.tv), LIV Website.
  • Purpose: explain what data is collected, how it’s used, and user rights.
  • Controller: LIV Inc., under GDPR and similar laws.
  • Agreement: by using LIV Products, you accept this Privacy Notice.
  • Note for minors: minimum age 13; if 13–18, parental permission required.

2. What Counts as Personal Data

  • Any information that can identify you (name, email, phone, image, voice, etc.).
  • Data protection laws apply (e.g., GDPR).
  • Relation to other documents: LCK License Agreement, Privacy Notice.

3. Data We Collect

3.1 Direct Data You Provide

  • When contacting us: contact details, reason, transcripts.
  • When sharing content: image, voice, movements in videos.
  • When streaming via RTMP: stream keys, server URLs (not account credentials).

3.2 Automatically Collected Data

  • Device & game info: headset, game version, developer, random code.
  • Location (e.g., city).
  • Meta profile info: ID, username, picture.
  • Activity: usage logs (games, duration).
  • Crash reports/errors.
  • Streaming metadata: start/end, resolution, bitrate, diagnostics.
  • Purchase metadata from Meta (time, product; no billing info).

4. Purposes for Using Data

  • Fix bugs, improve stability.
  • Understand product use, optimize features.
  • Manage betas/early access.
  • Respond to user feedback & support.
  • Protect against misuse or harmful activity.
  • Enable delivery of purchased services/features.
  • Support streaming via RTMP.
  • Legal and compliance record-keeping.

5. Sharing and Disclosure

  • Other LIV Inc. entities (subsidiaries/affiliates).
  • Service providers (hosting, storage).
  • Live streaming platforms (data transmitted when you stream).
  • Meta (purchases and limited purchase metadata).
  • Merger/sale: transferred to successor entity.
  • Legal requirements: courts/authorities.
  • With consent: specific sharing upon approval.
  • Aggregate/anonymous data shared with partners and community.

6. Live Streaming & Third-Party Platforms

  • When using RTMP, your live video/audio (image, voice, gameplay, chat overlays) is sent to external services.
  • LIV does not control how TikTok, Twitch, YouTube, or others use that data → governed by their privacy policies.
  • LIV does not monitor/store live stream content unless explicitly stated (record/replay enabled).

7. Legal Bases for Processing

  • Legitimate interests: service provision, marketing, improvements, compliance.
  • Contractual obligations: to provide LIV Products under agreements.
  • Consent: sought for certain uses (revocable at any time).

8. Rights, Choices, and Children’s Privacy

  • User rights:
    • Access your data.
    • Request updates/corrections.
    • Request deletion.
    • Restrict processing.
    • Opt-out of data sale/sharing (though LIV does not sell/share LCK data).
  • Contact: privacy@liv.tv.
  • Children: no collection from under 13. Parents can report unauthorized collection to privacy@liv.tv.

9. Controls, Payment, and Third-Party Apps

9.1 Controls & Settings

  • Users decide whether to stream to third-party services.
  • Responsibility for accuracy and secure handling of RTMP URLs/credentials rests with user.

9.2 Payment and Billing

  • Purchases processed by Meta.
  • LIV does not store credit card or billing info.
  • Receives limited purchase metadata (transaction ID, product, time).
  • Used to enable features, support, and business operations.

9.3 Third-Party Games/Apps

  • LIV SDK integrated with external titles.
  • LIV Privacy Notice does not cover their practices.
  • Users must review those apps’ privacy notices.

10. Data Management, Security, and Contact

10.1 Data Location

  • Data stored/processed in US or other countries where LIV operates.
  • Protections applied regardless of jurisdiction.

10.2 Retention

  • Data kept only as long as necessary for services or legal requirements.
  • May be anonymized or deleted once not needed.

10.3 Security

  • Security measures applied, but no system is 100% secure.

10.4 Changes

  • Privacy Notice may be updated; major changes communicated via website/email.

10.5 Contact Information

  • Email: privacy@liv.tv.
  • Mail: LIV Inc., 3422 Old Capitol Trl, Suite 700, Wilmington, DE 19808, USA.