Hi! Before you use LIV’s software (like LIV Hub on the Meta Quest, LIV SteamVR App, and web platforms), we need you to read and agree to these rules. They explain what you can and can’t do with our software.

By downloading or using our software, you agree to follow these terms. If you’re under 18, make sure your parent or legal guardian reads this too. You need their OK to use our software. If they agree, they’re responsible for your use of it too.

Parent/Guardian Summary

This is a simplified explanation of the key points in LIV’s End User License Agreement (EULA) and Terms of Service, written for parents or legal guardians:

Your Child’s Use

  • If your child is under 18 (or the legal age in your area), they need your permission to use LIV.
  • If you give permission, you're agreeing to the terms on their behalf.
  • You’re responsible for their use of the software.

What Your Child Can Do

  • Use the LIV software to record, customize, and share VR experiences.
  • Make in-app purchases (like visual effects, upgrades, or subscriptions)
  • Livestream directly to supported platforms (if they connect their social account)

What LIV Collects

  • Device info, app usage, and some technical data.
  • No personal data is sold. See full details in the Privacy Policy.

Ownership

  • Your child owns what they create using any LIV product (like videos or livestreams).
  • LIV owns the software and branding.
  • Any feedback your child gives can be used by LIV freely.

Online Safety Tip

If your child uses live streaming or content sharing features, make sure they understand who can see their content and what’s appropriate to share online.

For questions or concerns, email: hi@liv.tv

Liability and Risk

  • LIV is provided “as is,” with no guarantees it’ll always work perfectly.
  • LIV isn’t responsible for damages or losses from use.
  • Disputes must go through arbitration (not court), and no class action suits are allowed.

Third-Party Tools

  • LIV may connect with other platforms (like YouTube).
  • LIV isn’t responsible for those services; their terms and rules apply.

Your Rights

  • You can stop using LIV anytime.
  • If you or your child disagree with updates to the agreement, stop using the software.

What you’re allowed to do

You’re getting a license to use the LIV software—not buying it. You can use it for your own personal (not business) use on your devices. But you can’t:

  • Copy, share, or sell it to others
  • Try to break into or mess with how it works
  • Change it or make your own version
  • Remove our logos or legal info
  • Bypass security or send spam through it

Your license is non-exclusive (others can use it too), non-transferable (you can’t give it to someone else), and it can be taken away if you break the rules.

Who owns what

You own the videos or content you create using LIV—that’s yours.

We (LIV) still own the software, the code, the brand, and everything that comes with it. If you send us suggestions or ideas, we can use them however we want, and we don’t have to pay you or credit you for it.

In-App Purchases

LIV includes in-app purchases:

  • Consumables: One-time items (like visual effects or overlays).
  • Subscriptions: Ongoing access to premium features like streaming

All purchases are handled through the Meta Quest store. We don’t offer refunds unless required by law. If you have payment issues, you must contact the store platform (e.g., Meta).

Privacy

When you use LIV, we collect some info (like your device info, etc.). We use this to improve our products. For full details, read our Privacy Policy.

Updates and Changes

We might change or stop supporting parts of the software anytime. If you don’t like the updates, you can stop using the software. If you keep using it, that means you’re OK with the changes.

Ending This Agreement

You can stop using LIV at any time. We can also end this agreement if you break the rules. If that happens, you must stop using our software.

Third-Party Services

Sometimes LIV works with other apps or services (like YouTube). We’re not responsible for those. Use them at your own risk and follow their rules too.

Third-Party Streaming platforms

If you connect LIV with a Third-Party streaming platform like Twitch, YouTube, TikTok, or others, you agree to follow the platform's terms of service.

No Warranty

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LIV SOFTWARE IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIV SOFTWARE AND ANY FUNCTIONALITY PERFORMED, PROVIDED, OR ENABLED BY THE LIV SOFTWARE ARE PROVIDED "AS IS" AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LIV HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LIV SOFTWARE AND ANY RELATED UPDATES, SUPPLEMENTS, OR SUPPORT SERVICES FOR THE LIV SOFTWARE, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF SECURITY, OF ACCESSIBILITY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LIV OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.

Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LIV BE LIABLE FOR PERSONAL INJURY, EMOTIONAL DISTRESS, PROPERTY DAMAGE, OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LIV SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LIV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGE, OR IF SUCH LOSS OR DAMAGE WAS FORESEEABLE. IN NO EVENT SHALL LIV’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FIFTY DOLLARS ($50.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Indemnification

You hereby agree to defend, indemnify, and hold LIV and its officers, directors, employees, agents and affiliates harmless from and against any damages, losses, liabilities, settlements and expenses (including costs and attorneys’ fees), arising from or in connection with the following: (i) your violation of applicable law(s) and/or regulations; (ii) your use of the LIV Software, or any part thereof, including uses in connection with Third-Party Services which violate the rights of any third party; and (iii) any violation or alleged violation of any term of this EULA or the Terms by you.

Export

You may not use or otherwise export or re-export the LIV Software except as authorized by United States law and the laws of the jurisdiction in which the LIV Software was obtained. In particular, but without limitation, the LIV Software may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the LIV Software, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.

Applicable Law

Except to the extent expressly provided in the following paragraph, this EULA and the relationship between you and LIV shall be governed by the laws of the State of California, excluding its conflicts of law provisions. Any legal action or proceeding arising under this EULA will be brought exclusively in the federal or state courts located in the City and County of San Francisco, California and the parties hereby irrevocably consent to personal jurisdiction and venue therein. 

Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.

Dispute Resolution - Arbitration

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM LIV. For any dispute with LIV arising from or related to the LIV Software, you agree to first contact us at hi@liv.tv and attempt to resolve the dispute with us informally. In the unlikely event that LIV has not been able to resolve a dispute it has with you after sixty (60) days, you and LIV agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this EULA, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in San Francisco, California, unless you and Licensor agree otherwise. As an individual using the Services for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney’s fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this EULA shall be deemed as preventing LIV from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of LIV’s data security, intellectual property rights, or other proprietary rights.

Class Action/Jury Trial Waiver

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE LIV SOFTWARE FOR PERSONAL, COMMERCIAL, OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS YOU AND LICENSOR AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS EULA, YOU AND LIV ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

Severability

If any provision of this EULA  is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this EULA will continue in full force and effect.

Limitation of Time to File Claims

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION, CLAIM OR DISPUTE YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS EULA OR THE LIV SDK MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Assignment

We may assign or delegate these Terms, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms or Privacy Policy without our prior written consent and any unauthorized assignment and delegation by you shall be void. 

Entire Agreement

This EULA together with the Terms and the Privacy Policy constitutes the entire agreement between you and LIV with respect to the LIV Software and supersedes all prior or contemporaneous understandings and agreements, whether written or oral.

Modification/Revision

This EULA is subject to modification or revision at any time by LIV in its sole discretion. Any modifications will be posted on the website and/or communicated by email or via other reasonable means. Your continued use of the LIV Software after posting of such modifications will constitute your acceptance of the modifications or revisions. We will not have any liability to you for any of the forgoing actions. If you object to any such changes, your sole recourse is to stop using the LIV Software. The date of the last revision is listed at the top of this EULA.

Contact Us

Got questions? Email us at hi@liv.tv